Author Archives: Eirik

About Eirik

I have worked with Microsoft CRM since 2007, mainly with the design of business logic and system configuration. For me as a system owner, I find the product exciting to work with: I can rapidly build business logic, new entities and workflows based upon rapidly changing needs from our business. I have also found back to some of my old programming roots by doing quite a bit of Javascript!. When it comes to the building of more heavy duty integration components and plugins I leave that work to my more technically clever colleges. In EDB ErgoGroup I am from Jan 1, 2011 VP of Customer Relationship Development. This includes areas such as product marketing, customer development and being responsible for the corporate CRM solutions. These are today mainly based on Microsoft CRM. We will during 2011 transform and fuse existing CRM tools into one new solution built upon Microsoft Dynamics CRM 2011. This is an exciting project - and I will share some of our experiences in this blog.

Disable / enable fields, sections, tabs and the whole form in CRM 2011

Posted on November 7, 2011 by Eirik

When working with CRM, you often want to enable (set to read/write) or disable (set to read / only) selected fields, sections, tabs and the whole form depending on your business logic. This is can be derived from studying the SDK … Continue reading →

Posted in CRM 2011, Javascript | Leave a comment

Remember old / previous values in CRM form

Posted on August 19, 2011 by Eirik

A typical need is to remember a previous value on a CRM form, so that if a user makes an error, we can set the field back to its original value. The problem is that when we run an on change … Continue reading →

Posted in CRM 2011, Javascript | Leave a comment

Choice of tracking token may mark your emails as spam

Posted on December 29, 2010 by Eirik

Avoid email sent from CRM to end up as spam due to the wrong tracking token setup Continue reading →

Posted in CRM 4, e-mail, Marketing | Leave a comment

Sharing our CRM travels…

Posted on November 27, 2010 by Eirik

This site is about sharing our experiences working with Microsoft Dynamics CRM. Even if we all work at EDB ErgoGroup, this is a personal project – and all opinions and statements are our own, and not in any way condoned … Continue reading →

Posted in Uncategorized | Leave a comment